From property damage and liability claims to lost rental income and cyber risks, explore insurance considerations for real estate owners, landlords, and property managers.
Key Takeaways
- Real estate owners, landlords, and property managers may face risks involving property damage, liability claims, tenant or visitor injuries, loss of rental income, cyber incidents, and allegations related to professional services.
- Common insurance considerations may include commercial property, general liability, business income, professional liability, cyber, workers’ compensation, and commercial umbrella coverage.
- The appropriate coverage depends on many factors such as the type and number of properties, occupancy, services provided, employees, property values, and contractual requirements.
- Property owners and property managers often face different exposures, making it important to evaluate both the physical property and the services surrounding its operation.
- Risk management practices, including routine inspections, maintenance procedures, documentation, and emergency planning, can complement insurance coverage.
Owning or managing real estate can create a wide range of responsibilities. A storm could damage a building. A visitor could be injured on the property. A tenant might allege that a property manager failed to perform a professional duty. A cyber incident could expose sensitive tenant or financial information.
Insurance can help real estate businesses manage the financial impact of certain covered events, but the appropriate insurance program can vary significantly depending on what you own, what you do, and the risks involved.
Whether you’re a commercial real estate owner, residential landlord, property management company, or real estate professional, understanding the different types of coverage available can help you identify potential gaps.
Common Insurance Considerations for Real Estate Owners and Landlords
Real estate owners and landlords commonly consider a combination of property and liability insurance designed to address risks associated with owning and operating rental property.
Depending on the business and property, coverage considerations may include:
- Commercial property insurance
- Commercial general liability insurance
- Business income insurance
- Commercial umbrella or excess liability insurance
- Equipment breakdown coverage
- Flood or other catastrophe coverage
- Cyber insurance
- Workers’ compensation insurance
Owners of apartment buildings, office properties, retail centers, industrial facilities, mixed-use developments, and other commercial properties may have different exposures and insurance needs.
A real estate insurance program typically considers the property’s use, location, construction, occupancy, replacement value, loss history, and other relevant risk characteristics.
Common Insurance Considerations for Property Managers
Property managers may benefit from insurance that addresses both the properties they help manage and the professional services they provide.
While property owners generally focus on protecting physical assets and rental income, property management companies may consider additional exposures related to tenant communications, vendor oversight, leasing activities, maintenance coordination, financial transactions, and other management responsibilities.
Depending on their operations, property managers may consider:
Commercial General Liability Insurance: May help cover certain third-party bodily injury, property damage, and personal and advertising injury claims.
Professional Liability Insurance: May help respond to certain claims alleging negligence, errors, or omissions in professional services. For a property manager, this could potentially involve allegations related to leasing, inspections, maintenance coordination, documentation, or other covered management activities, depending on the services performed and coverage under the policy.
Cyber Insurance: May provide coverage for certain costs, losses or liability claims arising from covered cyber events, which can be particularly important when businesses store tenant information, banking details, lease records, or other sensitive data.
Workers’ Compensation Insurance: May provide benefits for employees who experience covered work-related injuries or illnesses and may be required by law depending on the business and state.
Commercial Auto Insurance: May be considered when a property management company owns or uses vehicles for business operations.
The specific policy types to be considered will depend on many factors including the services provided, as well as the terms, conditions and exclusions of each policy.
An Overview of Key Types of Insurance for Real Estate Businesses
1. Commercial Property Insurance
Commercial property insurance is a common consideration for many real estate owners because buildings can represent a substantial financial investment.
Commercial property insurance may help cover damage to insured buildings and other covered property resulting from causes of loss, which may include fire, wind, or vandalism, depending on the specific policy’s terms, conditions and exclusions.,
Property valuations and policy terms warrant particular attention. Construction and material costs can change over time, potentially affecting the amount required to repair or rebuild a property after a covered loss.
Some causes of loss, including flooding and earthquakes, may not be covered under a standard commercial property policy and may require separate or additional coverage.
2. Commercial General Liability Insurance
Commercial general liability insurance may help protect real estate businesses from certain third-party claims involving bodily injury, property damage, and personal and advertising injury.
Whether a particular claim is covered depends on the circumstances and policy terms.
Property owners and managers can also help mitigate liability exposures through risk management practices such as regular inspections, prompt repairs, documented maintenance procedures, adequate lighting, and appropriate signage.
3. Business Income Insurance
What happens to rental income if a covered property loss makes part or all of a building temporarily unusable?
Business income insurance, sometimes called business interruption insurance, may help replace certain lost income and pay eligible continuing expenses when operations are suspended because of a covered loss.
For landlords and real estate owners who depend on rental income, this coverage may be an important part of planning for property-related disruptions.
Coverage terms, waiting periods, limits, and the period of restoration warrant careful review because these provisions can affect how a policy responds.
4. Professional Liability Insurance
Professional liability insurance, sometimes called errors and omissions (E&O) insurance, may be an important consideration for property managers and other real estate professionals.
It is designed to address certain claims alleging errors, omissions, negligence, or failure to perform professional services.
Realtor insurance is a term that is also sometimes used broadly by people evaluating insurance for real estate professionals. However, real estate agents, brokers, property managers, and property owners can have different exposures. For agents and brokers, professional liability or real estate E&O insurance may be one coverage consideration depending on their activities and exposures.
5. Cyber Insurance
Real estate businesses increasingly rely on technology to collect rent, process payments, manage leases, communicate with tenants, and maintain financial and personal information. These activities can create potential cyber exposures.
Cyber insurance may cover certain costs associated with covered incidents, such as data breaches, cyberattacks, business interruption, data restoration, notification expenses, or cyber liability claims, depending on the terms of the policy.
Cybersecurity practices, including multi-factor authentication, employee training, access controls, backups, and vendor management, can also play a role in managing cyber risk.
6. Workers’ Compensation Insurance
Real estate companies and property management businesses with employees may be required to maintain workers’ compensation coverage, depending on applicable state law.
Maintenance workers, leasing employees, property managers, office staff, and other employees can experience workplace injuries and illnesses. Workers’ compensation insurance generally provides benefits for covered work-related injuries or illnesses and may be required by state law.
Workers’ compensation requirements vary by state and depend on applicable law and the circumstances of the business
7. Commercial Umbrella or Excess Liability Insurance
A significant liability claim may exceed the limits of an underlying insurance policy.
Commercial umbrella or excess liability insurance may provide additional limits above certain underlying liability policies, subject to policy terms.
Real estate owners with substantial assets, multiple locations, high visitor traffic, or other significant liability exposures may consider whether their underlying limits and excess coverage are appropriate for their risk profile.
Insurance needs can become more complex as a real estate portfolio or operation grows.
Insurance needs can become more complex as a real estate portfolio or operation grows.
Additional Insurance Options for Real Estate Businesses
Insurance needs can become more complex as a real estate portfolio or operation grows. Depending on the organization and its exposures, additional considerations may include:
Commercial Flood Insurance: Flood coverage may not be included in a standard commercial property insurance policy. Separate or additional coverage may be considered for certain flood exposures.
Commercial Earthquake Insurance: Coverage for earthquakes or other earth movement may not be included in a standard commercial property insurance policy. Separate or additional coverage may be available.
Equipment Breakdown Insurance: Designed to cover certain losses involving the mechanical or electrical breakdown of covered equipment such as, for example, HVAC systems, boilers, elevators, or other covered equipment.
Employment Practices Liability Insurance (EPLI): Designed to cover certain employment-related claims, such as, for example, allegations of discrimination, harassment, or wrongful termination.
Crime Coverage: May address certain losses involving employee theft, forgery, fraud, or other covered criminal acts.
Directors and Officers (D&O) Liability Insurance: May be relevant for certain real estate companies, associations, investment organizations, and other entities whose directors or officers face potential liability arising from their management decisions or actions.
Coverage needs may evolve over time based on a variety of factors, including changes to a property, an organization’s operations, or other circumstances.
Risk Management Practices for Landlords and Property Managers
Insurance is one component of a broader real estate risk management strategy. Preventive practices may help manage certain risks and support safer properties and more consistent operations.
Real estate organizations may benefit from establishing procedures for:
- Regularly inspecting buildings, parking areas, sidewalks, stairs, and common areas
- Documenting inspections, maintenance, repairs, and tenant communications
- Addressing water intrusion, fire protection, electrical, and other building risks
- Establishing snow and ice removal procedures where appropriate
- Screening and managing contractors and vendors
- Maintaining emergency response and business continuity plans
- Training employees on workplace and tenant safety
- Implementing cybersecurity and access controls
Periodically reviewing contracts and insurance requirements with appropriate legal and insurance professionals
Risk management practices typically evolve alongside the property portfolio. Acquisitions, renovations, new tenants, changes in property use, new technology, and expanded services can all introduce different exposures.
Evaluating Insurance for a Real Estate Business
A helpful starting point is identifying the business assets that may warrant protection and the activities that could create potential liability exposures.
Important questions may include:
- What types of properties do you own or manage?
- What are the estimated replacement costs of the properties?
- How many tenants, residents, customers, or visitors use the properties?
- What services does your organization provide?
- Do you have employees or company-owned vehicles?
- What tenant, financial, or other sensitive data do you maintain?
- Could a major property loss interrupt rental income?
- What insurance requirements are included in leases, loans, management agreements, or other contracts?
- Are there geographic risks such as flooding, hurricanes, wildfires, severe storms, or earthquakes?
The answers may help inform a broader discussion about potential real estate insurance needs and considerations.
The Appropriate Insurance Solution for Real Estate Can Require More Than One Type of Coverage
Risk in real estate doesn’t stop at the building itself.
Owners may need to consider how property damage could affect their assets and rental income. Landlords can face liability involving tenants, visitors, and property conditions. Property managers may also have professional, employment, technology, and operational exposures.
Acrisure professionals can help real estate organizations evaluate their exposures, explore realtor insurance options, and consider risk management strategies based on their operations.
As properties, portfolios, and business responsibilities change, periodically reviewing real estate insurance and risk management practices can help identify potential gaps and assess whether coverage remains aligned with evolving needs.
Explore Acrisure’s business solutions for real estate businesses.
Frequently Asked Questions About Realtor Insurance
What insurance might a landlord consider?
Landlords may consider commercial property, general liability, business income, umbrella or excess liability, and other coverage depending on the type of property and its risks. Additional insurance, such as flood, earthquakes or equipment breakdown coverage, may also be appropriate. Insurance needs and requirements can vary based on factors such as the property, location, lender requirements, and applicable law.
What insurance might a property management company consider?
Property management companies may consider different coverage options depending on their needs. These coverages might include general liability, professional liability, cyber insurance, workers’ comp, commercial auto, and other insurance based on their operations. Companies may benefit from evaluating both their business exposures and the responsibilities they assume under property management agreements.
Can landlord insurance cover lost rental income?
Some landlord or commercial property insurance programs may include business income or rental value coverage that can help replace certain lost rental income when covered property damage makes the premises uninhabitable or unusable. Coverage depends on the cause of loss and applicable policy terms, conditions, exclusions and limits.
Should property managers consider professional liability insurance?
Professional liability insurance may be an important consideration for property managers because they provide services that can result in allegations of errors, omissions, or negligence. Whether coverage applies to a specific claim depends on the applicable policy terms and circumstances.
What is realtor insurance?
Realtor insurance is a general search term that may refer to insurance for real estate agents and other real estate professionals. Depending on the business, relevant coverage may include professional liability or E&O, general liability, cyber insurance, workers’ compensation, and commercial property insurance. Small business insurance needs differ between agents, brokers, property managers, and property owners.
Why might landlords consider general liability insurance?
General liability insurance may be a consideration for landlords because owning rental property creates potential third-party liability exposures. It may help cover certain claims involving bodily injury or property damage, subject to the policy’s terms, conditions, limits, and exclusions.
Does commercial property insurance cover flood losses?
Standard commercial property insurance policies may exclude or limit coverage for flood damage. Separate commercial flood coverage may be available depending on the property’s location and exposures. Other catastrophe risks may also require separate coverage or endorsements.
What is the difference between property insurance and liability insurance for landlords?
Property insurance generally focuses on covered damage to insured buildings and property. Liability insurance generally addresses certain claims alleging that the insured is legally responsible for bodily injury, property damage, or other covered harm to a third party. Property and liability insurance address different types of risk and may both be relevant depending on a real estate business’s exposure.


