WHAT CATEGORIES OF PERSONAL INFORMATION DO WE COLLECT?

The types of personal information we collect about you depend on how you interact with us. In the interest of providing greater transparency, we outline the types of personal information we collect in two ways.

First, we start with the method that is used in California. We have collected the following categories of personal information in the last 12 months:

Identifiers. This includes details such as your name, login details, device details, contact information, and government identifiers (e.g., a social security number or driver’s license number).
Customer Records. This includes details such as your name, health data, contact information, credit card number, and government identifiers.
Protected Characteristics. This includes details such as your age, gender, race, and ethnicity.
Commercial Information. This includes information such as the Services you purchase (or consider) from us.
Internet or Other Network Activity. This includes details such as your browsing history and other information about your interaction with our websites.
Geolocation Data. This includes details that reflect the general location of your devices, such as a phone (when you grant us permission) or vehicle (when you have a security system).
Inferences. We draw inferences about individuals using the information we collect in order to create a profile about their preferences, characteristics, or other attributes.
Sensitive Information. This includes your payment details, health information, government identification, racial or ethnic origin, and login credentials to our websites. The provision of this information is voluntary, although we may not be able to process your request for our Services without the requested sensitive information. We only use this information as required by applicable laws or to provide you the Services you request; we do not use sensitive information for reason other than those permitted by California Civil Code § 17981.121(a) and the associated regulations.

Second, we outline the data we collect in a more granular fashion. We have collected the following types of personal information:

Contact Information or Similar Identifiers. This includes details such as name, email address, postal address, phone number, account credentials, business contact information, or other similar identifiers.
Government Identifiers. This includes details such as driver’s license number and social security number.
Information in Connection with the Services. This includes details such as marital status, family member information, policy information (e.g., policy type; policy number; coverage and limits; and underwriting, exposure or claims-related data).
Demographic Information. This includes details such as age, gender, race, ethnicity, and household information.
Device Information and Other Unique Identifiers. This includes details such as a device identifier, internet protocol (IP) address, or similar unique digital identifier.
Internet or Other Network Activity. This includes details such as browsing or search history, and information regarding your interactions with our websites, mobile applications, emails, or advertisements.
Geolocation Data. We may collect geolocation details that reflect the general location of your devices, such as a phone (when you grant us permission) or vehicle (when you have a security system).
Vehicle Information. This includes details such as vehicle identification numbers (commonly known as a “VIN”) and other vehicle information that permits us to determine products sold by us related to your vehicle.
Payment Information. This includes details such as your credit card, debit card number, or bank account information.
Inferences. We may draw inferences based on any of the information identified in this section.
Health Information. This includes information about your mental or physical health.